Senior Product Delivery Associate

As a Senior Product Delivery Associate(Scrum Master) on the Card Marketing Transformation team, you will help drive end-to-end product delivery by leading agile processes, coordinating cross-functional teams, managing execution risks, and enabling successful product launches. 

You will be responsible for establishing delivery discipline, improving team operating rhythms, and ensuring initiatives are delivered in a stable, scalable, and transparent manner.

Job Responsibilities

• Facilitate Agile ceremonies (sprint planning, backlog refinement, daily standups, sprint reviews, retrospectives, release planning).
• Partner with Product Owners, Technology, and business stakeholders to translate strategic priorities into actionable delivery plans.
• Manage and coordinate multiple concurrent workstreams, ensuring alignment on scope, priorities, dependencies, and timelines.
• Maintain visibility into delivery progress through effective backlog management, sprint metrics, and reporting.
• Identify, track, and proactively mitigate risks, issues, and blockers impacting delivery.
• Support release readiness activities, including UAT, defect management, deployment planning, and post-launch stabilization.
• Establish and continuously improve delivery processes, governance routines, and agile best practices.
• Facilitate stakeholder communication and alignment through regular status reviews and leadership updates.
• Use data and delivery metrics to identify trends, measure team health, and drive continuous improvement.

Required Qualifications, Capabilities, and Skills

• 7+ years of experience in Program Management, Scrum Master, Product Delivery, or Agile Project Management roles.
• Proven experience leading delivery across cross-functional business and technology teams.
• Strong knowledge of Agile methodologies, Scrum principles, and software/product development lifecycles.
• Experience managing multiple initiatives, including dependencies, risks, and stakeholder communications.
• Demonstrated ability to facilitate effective team ceremonies and drive outcomes in complex environments.
• Strong organizational skills with the ability to balance competing priorities and shifting deadlines.
• Experience supporting release management, UAT coordination, defect tracking, and production deployments.
• Exceptional communication and presentation skills, with the ability to tailor messaging for senior leadership and delivery teams.
• Experience with Agile delivery and collaboration tools (e.g., Jira, Confluence, Azure DevOps, Microsoft Teams).