Senior Relationship Manager

Company:

Marsh

Description:

We are seeking a talented individual to join our Finpro team at Marsh Risk India, a Marsh business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Relationship Manager - Finpro

We will count on you to:

• Participates and takes notes in routine discussions and correspondence with clients, on claim calculations or coverage to build strong client relationships and provides support at regular scheduled formal claims review meetings between the client and insurers and/or appointed claims handlers/adjustors to facilitate smooth closures.

  Tracks insurer response and drafts low complexity correspondence to insurers and their professional advisers on routine issues in order to engage with insurers and their professional advisers and to audit claims for clients.

  Researches and suggests appropriate policies and/or coverage's on routine coverage issues and summarizes notifications in order to provide solutions to clients against future risks.

  Integrates pre-structured/low complexity claims related data such as loss statistics, key trends, cost reduction opportunities and other data in order to assist development of action plans to manage client's total cost of risk.

  Conducts initial review and audit of insurers/other suppliers against agreed service levels, comments on reserves, and develops a report with initial recommendations to maintain quality of claims process.

  Drafts common communication documents according to pre-defined standards for clients for coverage and negotiations, such as correspondence letters, claims calculations and reviews documents prepared by the clients in order to support routine claims process for clients.

  For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.

What you need to have:

• Corporate Relationship Management / Business Solution Provider from a service background.
• Ability to manage diverse client cultures in BFSI.
• Domain knowledge preferred
• MBA from a reputed B – School
• 5+ years of experience in insurance broking/ general insurance insdustry.

What makes you stand out?

• Proven Leadership skill traits (elected leader in community, school & college). Background of having leadership role.
• Exceptional selling &negotiation skills.
• Strong analytical, problem solving and decision making skills.
• Good networking skills and relationship management skills.
• Excellent communication, Public Oratory and presentation skills.
• Ability to work independently and within a team.
• Organised, self-discipline and pro-active.
• Good multi-tasking ability.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.