Senior Specialist - Cloud SRE - AWS/IaC

Job Title: Senior Specialist – Cloud SRE 

Educations: Any Graduate

Experience: 10 to 15years

Location: Mumbai

Key Skills: Experienced Senior SRE Engineer with 10-15 years of expertise in multi-cloud operations (AWS, Azure), reliability engineering, automation, and large-scale infrastructure management. Skilled in incident response, SLIs/SLOs, observability, CI/CD, IaC (Terraform/CloudFormation), cloud security, cost optimization, and architecting highly available and scalable systems. Strong customer leadership, problem-solving, and mentoring abilities with a focus on automation-first and resilience-driven engineering.

Key Responsibilities:

• Customer Leadership & Collaboration 

• Serve as the primary technical point of contact for assigned customer accounts. 

• Provide regular updates and lead initiatives to improve customer environments. 

• Be highly familiar with assigned accounts to make tactical decisions without escalation. 

• Collaborate with customer development teams to align infrastructure with application requirements. 

Incident & Problem Management:

• Lead incident response and postmortems, ensuring corrective and preventive measures. 

• Be the Tier 3 escalation point for offshore/onshore SRE teams. 

• Perform Root Cause Analysis (RCA) and validate work quality of Tier-2 engineers. 

• Develop and maintain incident response plans for security breaches and operational incidents. 

Reliability Engineering:

• Define and maintain SLIs/SLOs, track error budgets, and monitor alignment. 

• Participate in architecture discussions for high availability, disaster recovery, and scalability. 

• Integrate resilience patterns such as circuit breakers, retries, and bulkheading. 

• Use chaos engineering / fault injection practices where applicable. 

• Automation & Infrastructure as Code 

• Automate infrastructure and operations tasks using Terraform, CloudFormation, AWS CDK. 

• Build and maintain CI/CD pipelines with canary deployments and blue/green strategies. 

• Implement automation workflows with AWS Lambda, Step Functions, Azure Functions. 

Monitoring & Observability:

• Implement observability systems: Prometheus, Grafana, OpenTelemetry, ELK, Jaeger. 

• Configure proactive monitoring and alerts using AWS CloudWatch / Azure Monitor. 

• Ensure visibility into metrics, traces, and logs for troubleshooting. 

Cloud Infrastructure Management:

• Provision and manage VMs, storage, networking, VPNs, and ExpressRoute/Peering. 

• Manage patching, backups, encryption, decryption, and image management. 

• Optimize performance and cost via rightsizing, autoscaling, and reserved instances. 

• Manage identity and access controls (AWS IAM, Azure AD, RBAC). 

Security & Compliance:

• Implement and enforce security best practices across multi-cloud environments. 

• Ensure compliance with GDPR, HIPAA, and industry regulations. 

• Conduct regular audits and compliance reporting.

Mentoring & Knowledge Sharing:

• Coach and mentor Tier 2 and junior SREs. 

• Conduct reliability-focused design reviews. 

• Maintain up-to-date documentation, runbooks, and SOPs.