Be part of the on-call rotation that takes care of the Site reliability, up time and seamless operations.
Monitor the alerts as per pager duty and other dashboards and escalate the incidents to the right stakeholders from Dev, Devops, DBA and Infosec teams.
Update the runbook documentation, tickets, etc. timely with the proper root cause.
Be the champion of the Incident and problem management at FreeCharge.
You will set up and maintain infrastructure in AWS to host multiple software services to support product development.
You will troubleshoot and resolve issues related to networking, DNS using Route S3 and other system tools.
Requirements:
Experience: 2-5 Years.
Educational Qualification: Bachelor / Master's degree in CS/ME/IT.
Ability to correlate multiple alerts to pin-point the root cause of the incident.
Knowledge of incident and problem management in a working environment.
Hands on experience with Unix/Linux and comfortable with coding or scripting in Python, Shell or Bash Scripting for deployment and management.
Hands on experience with AWS Core Services including VPC, EC2 S3 Route 53 RDS.
Experience with automation/configuration management using either Puppet, Chef or Jenkins.
Experience in Continuous Integration (CI)/ Continuous Delivery (CD).
In-depth knowledge of scalability and reliability engineering.
Managing and configuring monitoring systems using Nagios, Zabbix, grafana, dynatrace etc.
Hands-on Experience with Kubernetes.
Experience with SIEM/ELK and Serverless Architecture.
Basic working understanding of Traffic request flow(Front-end and Back-end).
Comfort with collaboration, open communication and reaching across functional borders.
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