Service Partner - Vendor Manager

Position: Service Partner - Vendor Management (RMT)

Location: Remote

Requirements:

• Prior experience in business development, sales, partnerships, community management, and other relevant roles.


• Knowledge in hardware and software server administration, troubleshooting and repair, network and switching protocols (remote and on-premises), Network security devices, IT


• Business equipment, software development and virtualization.


• Ability to manage a complex network of companies around the world.


• Strong written and verbal communication skills, ability to clearly communicate with individuals from a variety of countries and backgrounds.


• Excellent negotiating skills.


• Willingness to meet with service partners in off-business hours as required, particularly service partners in other time zones.


• Proficiency in MS Outlook, Excel, Word.

Job Function

Service Partner – Vendor Management (RMT) role is to source, assess and engage new service partners to develop strategic relationship in accordance with TRT’s objective, goals, and strategies.

Primary Workflow:

• Sourcing new partners and executing partnership solutions while maintaining and

strengthening the existing Servicer Partners.

• Research service partners, identify key players and generate interest.

• Developing a deep understanding of the partner's services. business, services portfolio, key

stakeholders, and customer base.

• Keep a great ongoing relationship with current partners and offer new ways to grow the

partnership.

• Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms

that are in line with business objectives, goals, and strategy.

• Ensure Service Partners comply with contract terms.

• Responsible with Service Partner contracts and ensure contracts renewed on time.

• Ensure proper documentation are created, reviewed, updated, and stored.

• Ensures that the Service Partner Database are always updated.

• Assist CAMs for the availability of Service Partners for project tasks.

Key Deliverables:

• Fully reviewed and understand the Service Partner contract.

• Able to answer questions quickly from Service Partners.