Sr. Manager - Client Servicing

SR. MANAGER - CLIENT SERVICING

Location: Chembur, Mumbai

Experience: 4+ yrs

Industry Preference: Events 

Job responsibilities:

As a Client Servicing Manager, strong interpersonal skills, effective communication, and ttention to detail are crucial to building and maintaining long-term client relationships. Additionally, a thorough understanding of the industry, event planning, and budget management are essential for success in this role.

MICE events Experience will be an added advantage.

Key job responsibilities include:

Key Responsibilities

•Client Relationship Management: Establish and nurture relationships with clients, understanding their objectives and preferences to deliver tailored event solutions.

•Proposal Development: Prepare comprehensive event proposals and presentations, showcasing suitable venues, services, and event options.

•Event Planning: Collaborate with the events team to plan and organize events according to clients' specifications.

•Budget Management: Ensure that event proposals align with the client's budget, and manage any financial considerations throughout the event planning process.

•Communication: Maintain regular communication with clients, providing updates on event progress and addressing any questions or concerns.

•Post-Event Evaluation: Gather feedback from clients after events to assess satisfaction levels and gather insights for future improvements.

•Market Research: Stay up-to-date with industry trends, competitor offerings, and client preferences to enhance service quality and identify new business opportunities.

Mandatory

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  Excellent English writing & editing skills

  
  


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  Prior experience in events, digital agencies, or media houses

  
  


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  Creative thinker with ability to adapt to diverse industries

  
  

CTC: 90k per month