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Student Engagement Officer

Job Description - Student Engagement Officer

Key Responsibilities

Mobilization & Outreach

  • Engage with alumni to onboard them into relevant upskilling programs
  • Connect with local employers and HR networks to generate candidate nominations for training programs
  • Collaborate with the centre team for field visits, mobilization campaigns, and community events
  • Maintain a database of potential candidates, alumni, and employer contacts

Student Engagement & Support

  • Coordinate with trainers and students to ensure smooth onboarding and orientation
  • Track and follow up on student learning journeys, including progress on self-paced modules
  • Coordinate webinars, online training sessions, and assessments
  • Provide reminders and follow-ups for session attendance and course completion
  • Maintain communication with students to address concerns and boost participation

Documentation & Reporting

  • Maintain accurate records of outreach efforts, student progress, and engagement status
  • Support in preparing weekly/monthly reports related to mobilization and student engagement
  • Ensure data is updated in relevant tracking systems/tools as per QMS or project guidelines


Requirements

Required Qualifications & Skills

Essential

  • Graduate in any discipline
  • Strong verbal and written communication skills
  • Good understanding of the regional language based on the center’s location
  • Basic computer skills and digital literacy (MS Excel, Google Sheets, Email, WhatsApp)
  • Basic technical knowledge relevant to training courses
  • Comfortable in field outreach, student interaction, and employer communication
  • Ability to work collaboratively with training and operations teams
  • Willingness to travel locally and work on weekends (with rotational offs)

Preferred

  • Experience in student counselling, mobilization, outreach, or placement roles
  • Prior work with NGOs or skilling/livelihood programs


Requirements

Requirements:

  • Education Qualification: Bachelor's or Associate's degree in marketing, sales, or a related field (preferred).

Past Experience/Skills Required:

  • Preferably 1-2 years of experience in the social service or education sector.

  • Good communication and presentation skills.

  • Strong time management skills.



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