Customer Focus
â Understand customer needs and preferences to recommend
suitable jewelry pieces.
â Address customer queries effectively and escalate complex
issues when required.
Sales Mastery
â Demonstrate knowledge of product categories, including
features, benefits, and competitive positioning.
â Communicate product value effectively to customers.
â Support the store in achieving store targets.
â Stay updated with the latest collections, and promotions.
Flexibility and Change Management
â Adapt to varying shift timings and store requirements.
â Be open to transfers within the cluster area as per business
needs.
â Exhibit punctuality and readiness to take on additional
responsibilities when needed.
Store Operations Excellence
â Assist the Senior style associate in processing store deliveries,
online order processing, and packaging.
â Assist in stock replenishment and visual merchandising.
â Ensure the store looks presentable, inviting, and adheres to
cleanliness standards.
â Support theft prevention by maintaining vigilance and following
protocols.
â Follow all company policies, work processes and store
standard operating procedures (SOPs).
Collaboration
â Collaborate with team members to ensure smooth store
operations.
â Work as a cohesive team player, contributing to group
success.
Decision -Making and Sensitivity
â Display sensibility and sensitivity when addressing customer
concerns.
â Use sound judgment in handling challenging situations while
maintaining brand standards.
Requirements
â Graduate / HSC (Freshers) / SSC qualification with 2 years of
experience in retail.
â Must be above 18 years of age and below 28 years of age
â Good communication and interpersonal skills
â Ability to learn quickly
â Positive and enthusiastic attitude
â Excellent presentation and grooming standards
â Flexibility and adaptability to work varied shifts (including
weekends and evenings)