System Payment Engineer

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If you are a System Payment Engineer looking for excitement, challenge and stability in your work, then you would be glad to come across this page.

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Requirements

We are looking for an experienced ACI BASE24-eps Technology Architect / Support Engineer with strong expertise in payment transaction processing, ACI products, infrastructure, application support, and production troubleshooting.

The ideal candidate will have hands-on experience with BASE24-eps and CMM installation/support, system monitoring and administration, payment interchange technologies, transaction processing, key management, and TSS. Strong programming and scripting capabilities along with excellent communication skills are required.

Key Responsibilities

• Design, configure, troubleshoot, and support development, test, and production environments.
  
• Provide technical support and administration for ACI BASE24-eps and CMM environments.
  
• Perform installation, configuration, upgrades, patching, troubleshooting, and ongoing maintenance of BASE24-eps systems.
  
• Monitor production systems, identify performance or availability issues, and drive timely resolution.
  
• Perform system administration, capacity management, performance monitoring, and growth analysis.
  
• Analyze transaction-processing issues and troubleshoot application, infrastructure, and integration failures.
  
• Work closely with application, infrastructure, database, network, security, and payment-processing teams.
  
• Support payment transaction flows across multiple interchanges and processing networks.
  
• Analyze and troubleshoot single-message and dual-message transaction processing.
  
• Maintain technical documentation covering system architecture, configuration, operational procedures, and troubleshooting.
  
• Participate in capacity planning and provide recommendations based on transaction volumes and system growth.
  
• Support key management and TSS processes and troubleshoot related issues.
  
• Present technical information, incidents, solutions, and recommendations to both technical and non-technical stakeholders.
  

Mandatory Technical Skills

ACI / BASE24-eps

• ACI BASE24-eps – Mandatory
  
• BASE24-eps installation and support
  
• BASE24-eps configuration and troubleshooting
  
• BASE24-eps scripting
  
• CMM installation and support
  
• Systems monitoring and administration
  
• Production support
  

Payment Industry

• Strong payment processing domain knowledge
  
• Experience with ACI products preferred:
  • ACI BASE24-eps
    
  • ACI Issuer
    
  • ACI Interchange
    
  • ACI PRM
    
• Strong understanding of payment transaction flows
  
• Experience with payment interchanges such as:
  • Visa
    
  • Mastercard
    
  • Fiserv
    
  • Discover
    
• Understanding of single-message and dual-message transaction processing
  

Programming & Scripting

• C++
  
• Linux Shell Scripting
  
• COBOL
  
• BASE24-eps Scripting
  
• Ability to analyze application code/scripts for troubleshooting and production support
  

Database

• Strong SQL knowledge
  
• Experience with SQL databases
  
• PostgreSQL preferred
  
• Ability to perform database-level troubleshooting and transaction analysis
  

Security / Key Management

• Strong understanding of Key Management
  
• TSS
  
• Payment security concepts
  
• Ability to troubleshoot key-management-related transaction issues
  

Infrastructure & Operations

• Development and production environment configuration
  
• Unix/Linux administration
  
• Application and system monitoring
  
• Incident and problem management
  
• Capacity management
  
• Performance analysis
  
• Growth and transaction-volume analysis
  
• System upgrades and maintenance
  
• Technical documentation
  

Required Soft Skills

• Excellent verbal and written communication skills.
  
• Ability to explain complex technical concepts to different audiences.
  
• Strong troubleshooting and analytical skills.
  
• Ability to work effectively with application, infrastructure, database, security, and business teams.
  
• Strong ownership of production issues and incident resolution.
  
• Ability to work independently in a high-availability payment-processing environment.
  

Benefits