System/IT Support Engineer

About Fi Money

Who we are: Fi is a money management app that listens to your needs, understands your wants, and gently nudges you to achieve your financial goals. On the inside, we’re a deep-tech startup that’s building a highly innovative and secure financial hub for a digital-first generation.

Who we’re looking for: Exceptional, innovative people! Passionate about delightful user experiences, clear about doing the right thing and hungry to impact millions of lives.

Why you should work with us: We are about doing the right thing always, both for our team and our users. We are a positive, transparent and inclusive community, celebrating success together, encouraging bias for action and individual brilliance. We are ambitious and want everyone thinking ‘impact and growth’. Our office is not just fun, it is human, nimble and business-like. With rich experience in the world’s leading tech companies and banks, we deeply understand both the ‘fin’ and ‘tech’ in fintech. Funded by leading global VCs, we’re in pursuit of a fantastic experience for both our users and colleagues.

Roles and responsibilities

4+ yrs of experience working in environments with >100 employees/assets

Coordinate Onboarding/Deboarding of employees set management

Management/Troubleshooting of Networks, Firewalls, or Printers

First point of contact for Mac machine troubleshooting.

OS reinstallation/user creation/upgrades or apple vendor coordination logistics and Procurement from vendors with coordination from other teams

CCTV log reviews & Access control management

Experience with the management of AV equipmentBackups & Restoring.

Good to have: Alert monitoring or health check license management e.g., Gsuite, Jetbrains, Apple MDM

Selection process logistics & timelines : 

Once we have your application, our Talent team will review and reach out if we find your profile/portfolio suited for the current requirements.

Expect at least 3 rounds to assess your articulation & communication, general aptitude, attitude and team fitment. You will be quizzed for your role-related knowledge and general cognitive ability.

We aspire to create an inclusive culture of diverse people not just because it's the right thing to do but because heterogeneity inspires us and is more fun! We employ people solely on merit and do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.