Team Leader

Where You’ll Make a Difference

• Lead end‑to‑end credit and collections operations, ensuring timely cash collections and achievement of DSO and overdue targets.

• Proactively review and manage customer credit limits, blocks, and risk exposure in line with company policies and risk appetite.

• Drive effective resolution of overdue balances, disputes, deductions, and unapplied cash.

• Act as the primary escalation point for high‑risk customers, complex collection issues, and critical business exposures.

• Ensure strict adherence to SOX, internal controls, and audit requirements within the Order to Cash process.

• Coach, mentor, and develop a team of analysts, fostering accountability, performance excellence, and continuous learning.

• Partner with Sales, Customer Service, and Finance to resolve issues, enable business continuity, and support revenue growth.

• Review AR aging, trend analysis, and KPIs, and support month‑end close and reporting activities.

• Identify opportunities for process optimization, automation, and system improvements, supporting transformation initiatives.

What Makes You the Right Fit

Education & Experience

• Bachelor’s degree in Finance, Accounting, Commerce, or Business Administration.

• 6–10 years of progressive experience in Credit & Collections / Order to Cash.

• Minimum 2 years of people leadership experience.

• Experience in a multinational or shared services environment is preferred.

Technical & Functional Skills (Mandatory)

• Strong working knowledge of SAP (Accounts Receivable, Credit Management, Controls).

• Advanced MS Excel skills for reporting and analysis.

• Solid understanding of credit risk assessment, collections strategies, and AR accounting.

Behavioral Competencies

• Strong leadership, communication, and stakeholder management skills.

• High attention to detail with a strong control and compliance mindset.

• Ability to manage competing priorities, risks, and escalations in a fast‑paced environment.

• Collaborative, proactive, and solution‑oriented approach.

How Would You Stand Out?

• Demonstrated success in improving DSO, overdue percentages, or cash forecasting accuracy.

• Experience leading teams through transformation, system upgrades, or process centralization.

• Proven ability to manage complex customer portfolios and high‑risk exposures.

• Strong capability to influence sales and commercial stakeholders while maintaining governance.

• Passion for continuous improvement, automation, and operational excellence.

• A coaching leadership style that builds engaged, high‑performing teams.

Why Choose Us?

• Hybrid model(3 days/week).

• Training opportunities.

• Two-way transportation.

IFF is an Equal Opportunity Employer

At IFF, we believe that your uniqueness unleashes our potential.  We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more