Technical Project Manager

Role : Technical Project Manager – Implementation

Location- Vijayawada

Experience :  Minimum 10+ years of overall professional experience,
with at least 5+ years in project management and customer engagement.

Required Skill Set :

• Project 
  implementation and delivery
  
• Government Stakeholder
  and vendor Management
  
• SDLC, Agile, Scrum,
  methodologies
  
• Requirement analysis and
  business process understanding
  
• Release & Deployment
  Management
  
• Defect triage and
  production support
  
• Excellent Communication,
  Negotiation, Presentation and leadership Skills
  
• Strong Analytical and
  Problem-Solving Abilities
  

Job Responsibilities:

• Lead end-to-end
  implementation of the solution across the state, ensuring timely delivery
  as per the project plan.
  
• Prepare implementation
  schedules, rollout plans, and deployment plans, and monitor project
  progress.
  
• Serve as the primary
  liaison between client departments, onsite teams, offshore development
  teams, infrastructure partners, and third-party agencies.
  
• Analyze, prioritize, and
  manage business requirements and change requests to ensure successful
  implementation.
  
• Coordinate with offshore
  development teams to track development progress, bug fixes, enhancements,
  and production releases.
  
• Plan, coordinate, and
  oversee User Acceptance Testing (UAT) and end-to-end testing to ensure
  quality before production deployment.
  
• Monitor post-go-live
  support, track production issues (RTS tickets), and ensure timely
  resolution within defined SLAs.
  
• Lead root cause analysis
  (RCA) and implement corrective and preventive actions.
  
• Manage integrations with
  payment gateways, SMS/Email services, and other departmental systems,
  ensuring successful interface validation, data exchange, and end-to-end
  integration testing.
  
• Lead and supervise
  onsite implementation teams by monitoring performance and daily activities
  to ensure effective project execution.
  
• Organize user training
  sessions,  user manuals and training videos, and support change
  management initiatives to drive user adoption.
  
• Track project
  milestones, risks, SLAs, action items, billing milestones, and payment
  follow-ups, and prepare MIS reports and project dashboards.
  
• Identify and mitigate
  project risks, ensure compliance with security and audit requirements,
  escalate critical issues to the reporting manager, coordinate project
  deliverables, and obtain milestone-based customer approvals and payments.