Temp Staff

Contractor-Nonbillable

• Ensure the team meets defined service-level commitments for productivity, quality, and turnaround time.
• Manage projects through the full development lifecycle, including risk identification, mitigation, and closure.
• Lead CSDM projects and stakeholder calls with sound knowledge of Oracle Cloud business processes.
• Provide process guidance on order booking, provisioning, invoicing, and terminations.
• Identify and drive process improvements and automation opportunities.
• Manage stakeholder relationships and strengthen customer-centric ways of working.
• Develop and maintain a training framework for new operations team members.
• Collaborate across functions to deliver shared objectives and improve operational synergies.
• Apply cross-functional insights to enhance future processes and operating practices.
• Own executive customer escalations, drive cross-functional resolution, and ensure closure.

Career Level - N/A