Job Description - UI/UX Designer

Department - Digital Banking Unit
Location – Mumbai (on-site)
Reporting To - Lead UX & Application Design
Scope of Work
• Define and drive the UX vision, design strategy, and experience principles aligned with business objectives and digital transformation goals.
• Partner with senior Product, Technology, Compliance, and Business stakeholders to embed UX early in product and platform decisions.
• Own end‐to‐end UX delivery across multiple digital initiatives, including mobile apps, web platforms, and internal tools.
• Ensure high‐quality, timely delivery across concurrent projects.
• Oversee the creation of wireframes, prototypes, user journeys, interaction flows, visual designs, and detailed design specifications.
• Establish, maintain, and scale design systems, UI libraries, icon sets, accessibility standards, and brand‐aligned design guidelines.
• Ensure UX consistency, usability, and accessibility compliance across all digital touchpoints.
• Lead and govern user research initiatives, including usability testing, journey validation, heuristic evaluations, and feedback analysis.
• Present UX vision, roadmaps, and outcomes to senior leadership, effectively defending design decisions using data and insights.
• Act as the UX advocate across the organization by collaborating with Branding, Marketing, and external partners, reviewing agency deliverables, and supporting digital branding, campaigns, and motion design initiatives.
Qualifications
• Bachelor’s or master’s degree in UX Design, Human–Computer Interaction, Interaction Design, Visual Communication, or related field.
• Bachelor’s degree is mandatory. Candidates from other streams must possess a recognized Diploma or Certification in Design.
Skills & Attributes
• 5+ years of experience in UX/UI design with proven experience in design teams.
• Strong portfolio demonstrating strategic UX thinking, team-led outcomes, and complex product design.
• Hands-on expertise in Figma and Adobe Creative Cloud (Photoshop, Illustrator, After Effects).
• Experience defining and scaling design systems and interaction standards.
• Ability to create or review motion design, animations, loaders, GIFs, and micro-interactions.
• Strong stakeholder management and executive presentation skills.
• Experience working in Agile/Scrum environments with cross-functional teams.

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