Automation Company

Job Summary

We are looking for a motivated and target-oriented Inside Sales Representative (ISR) to join our automation company. The candidate will be responsible for generating leads, handling customer inquiries, explaining automation products/solutions, following up with prospects, and converting leads into sales opportunities.

Key Responsibilities

• Identifying and qualifying potential leads through inbound and outbound lead generation methods such as cold calling, email campaigns, and online research.
  
• Managing the entire sales cycle, from lead generation to closing deals.
  
• Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s offerings.
  
• Maintaining a high level of knowledge about the company’s products and services.
  
• Maintaining and updating the CRM with accurate customer and sales data.
  
• Collaborating with the sales team to meet and exceed sales targets.
  
• Following up with prospects to build relationships and convert them into long-term customers.
  
• Assisting in the development of sales strategies to drive business growth.
  
• Handling objections and negotiating with potential customers to ensure a smooth sales process.
  
• Providing feedback to management on market trends, customer feedback, and sales tactics.
  
  
  

• Handle inbound sales inquiries and manage a sales pipeline through to close.
  
• Make outbound calls to potential clients to introduce the company's products or services.
  
• Conduct product demonstrations and explain the benefits of the company’s solutions.
  
• Negotiate pricing and terms to close deals that meet customer needs and company goals.
  
• Prepare and send proposals, quotes, and contracts to clients.
  
• Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
  
• Manage follow-up processes to keep leads engaged and moving through the sales pipeline.
  
• Conduct market research to identify trends, competition, and potential opportunities.
  
• Coordinate with the marketing team for lead-nurturing campaigns and promotional events.
  
• Provide post-sales support to ensure seamless onboarding and satisfaction.
  
• Required skills and qualifications
  

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
  
• 1-3 years of experience in inside sales or customer service, with a track record of meeting or exceeding sales targets.
  
• Solid understanding of the sales process and customer relationship management.
  
• Experience in customer relationship management (CRM) and using CRM software (e.g., Salesforce, HubSpot).
  
• Understanding of lead generation and prospecting techniques.
  
• Familiarity with using sales automation tools and platforms.
  
• Knowledge of market research and lead generation techniques.
  
• Expertise in the B2B sales process.
  
• Experience in conducting virtual meetings and product demos.
  
• Ability to handle complex sales cycles and negotiate with multiple stakeholders.
  
• Strong communication and interpersonal skills, with the ability to build customer rapport.
  
• Excellent problem-solving and negotiation skills and a customer-focused mindset.
  
• Ability to multitask and manage time effectively to meet sales goals.
  
• Ability to work independently and as part of a team.
  
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.
  
• Preferred skills and qualifications
  
• Advanced degree or certification in Sales or Marketing.
  
• Certifications in sales or related fields (e.g., Certified Inside Sales Professional).
  
• Understanding of the Indian market and its unique challenges.
  
• Strong technical aptitude to understand and explain software or tech products.
  
• Prior experience working with international clients or in a global sales environment.
  
• Strong understanding of sales metrics and data analytics to refine sales strategies.
  
• Ability to develop sales strategies and tactics tailored to specific industries.
  
• Multilingual proficiency to communicate with clients across different regions of India.
  
  
  

Benefits