Zoho CRM Developer

Role - Zoho CRM Developer
Location - Navi Mumbai
Requirement -  experience in Zoho CRM tool

Key Responsibilities

• Manage, maintain, and optimize the company’s CRM system to improve efficiency and usability


• Develop workflows, automations, and data management strategies within the CRM


• Monitor and analyze CRM data to provide actionable insights on customer behavior and engagement


• Train team members on CRM best practices and ensure system adoption across departments


• Collaborate with marketing, sales, and operations to improve lead management and customer retention


• Ensure data accuracy, compliance, and security within the CRM platform


• Generate reports and dashboards for management decision-making

Qualifications

• Proven experience managing CRM platforms (e.g., HubSpot, Salesforce, Zoho, or similar)


• Strong understanding of CRM workflows, automations, and integrations


• Excellent analytical, problem-solving, and organizational skills


• Strong communication and training abilities for cross-functional teams


• Attention to detail and commitment to data accuracy


• Ability to work independently in a remote setting