ZR_161_Senior File Operations Engineer

• 0.5 – 1.5 years of experience in Managed File Transfer (MFT) administration, operations, or related IT field
  

• Understanding of secure file transfer protocols (SFTP/FTPS/HTTPS/SSH)
  

• Exposure to MFT platforms and file transfer tools
  

• Basic scripting or automation skills (Python, Bash, PowerShell preferred)
  

• Basic knowledge of Apache NiFi for building, monitoring, and troubleshooting data flows
  

• Familiarity with Linux/Windows operating systems
  

• Interest in cloud technologies (AWS preferred)
  

• Strong analytical, problem-solving, and troubleshooting skills
  

• Ability to follow documented procedures and work within established guidelines
  

• Eagerness to learn, adapt to new tools, and grow technical skills
  

Requirements

• Assist in monitoring MFT platform performance and uptime
  

• Support day-to-day file transfer operations, including job monitoring, troubleshooting, and incident resolution under guidance
  

• Escalate unresolved issues to senior engineers while documenting findings
  

• Perform routine file transfer tasks, including onboarding new file transfer partners and updating configurations
  

• Create and maintain documentation for workflows, standard operating procedures (SOPs), and troubleshooting guides
  

• Follow security and compliance standards for handling sensitive information
  

• Work with internal teams to understand requirements and implement changes under supervision
  

• Assist in maintaining logs and audit records for operational activities
  

• Participate in knowledge sharing and training sessions to enhance skills
  

• Support automation initiatives by writing or modifying basic scripts under mentorship
  

• Collaborate with cross-functional teams to ensure smooth data transfers between internal and external systems
  

Benefits

• 5 Days Working
  
• One Complimentary Meal per Day
  
• Internet Reimbursement
  
• Gym Reimbursement
  
• Group Medical Insurance
  
• Mental Health support benefits
  
• Relocation Assistance (if Applicable)