Customer Success Renewals Intern

Role overview & Key responsibilities:

Key Responsibilities:

• Assist in tracking upcoming and overdue contract renewals
  

• Coordinate with clients for renewal discussions and follow-ups
  

• Support in preparing renewal proposals, quotations, and documentation
  

• Maintain and update renewal data in CRM systems
  

• Work closely with internal teams (Sales, Operations, Finance) for smooth execution
  

• Support in improving renewal processes and reporting metrics
  

Requirements

What we're looking for:

• Currently pursuing or recently completed a degree in Business, Management, or related field
  
• Strong communication and interpersonal skills
  
• Good organizational and time management abilities
  
• Basic understanding of sales/customer success processes is a plus
  
• Proficiency in MS Excel and/or CRM tools is preferred
  
• Self-driven with a willingness to learn and take initiative
  
• Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.
  

Benefits

What You will Learn:

• End-to-end renewal lifecycle management
  
• Client communication and negotiation basics
  
• Data tracking and CRM handlingRevenue retention and customer success strategies
  

• Compensation: Competitive stipend in line with industry standards
  
• Growth Path: With this experience, you can grow into roles such as Design & Development Head as PadCare expands globally.
  
• Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
  
• Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
  
• Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
  
• Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
  
• A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.