Intern, Finance (OTC)

Summary:

The OTC Intern will support the Order-to-Cash team in managing day-to-day operations and driving process improvements across customer-facing processes. The role involves working with global customers and cross-functional teams to ensure smooth execution of OTC activities, timely issue resolution, and adherence to established controls and procedures. 

The intern will gain exposure to end-to-end OTC operations while supporting business initiatives, process optimization, and stakeholder collaboration in a global environment

1. OTC Operations Support

• Support day-to-day Order-to-Cash activities and ensure timely completion of assigned tasks. 
• Assist in monitoring process performance and operational KPIs.
• Support customer account management activities and resolve queries in coordination with internal teams. 
• Ensure accuracy and completeness of transactional data and records. 
• Maintain process documentation and support compliance with established controls and procedures.

2. Stakeholder Collaboration 

• Collaborate with global customers and internal stakeholders, including Sales, Customer Service, Finance, Supply Chain, and IT teams. 
• Support coordination across functions to resolve operational issues and improve customer experience. 
• Participate in discussions and meetings related to operational improvements and business initiatives. 
• Build effective working relationships with internal and external stakeholders.

3. Additional Responsibilities 

• Maintain accurate documentation and records. 
• Provide administrative and operational support to the OTC team. 
• Support project-related activities and departmental initiatives as assigned. Perform other duties and responsibilities as required.

Education 

• Pursuing or recently completed a Bachelor's or Master’s degree in commerce, Finance, Business Administration, Accounting, or a related field.

Skills & Competencies 

• Strong communication and interpersonal skills. 
• Excellent written and verbal communication abilities. 
• Strong attention to detail and organizational skills. 
• Ability to work effectively in a team-oriented and multicultural environment. 
• Ability to manage multiple tasks and meet deadlines. 
• Positive attitude with a willingness to learn and take initiative. 
• Strong analytical and problem-solving skills.

 Technical Skills 

• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook.
• Basic knowledge of ERP systems (SAP preferred) is an advantage. 
• Familiarity with shared services or finance operations processes is a plus.