User Research Intern at Leap in Bengaluru, India

Job Description - User Research Intern

About us

We are building this and
this and
this

In short, we are building the platform to drive global careers for millennials from emerging economies
We work at the exciting intersection of the 2 hottest trends around - edtech & fintech!
And we love that we succeed as a business while powering the dreams of talented students!

Founder Profile

Arnav Kumar
is a graduate of IIT Kharagpur. Leap is his second company and he
has raised more than $30M in capital for his startups. In his last
role, he was a VC investor with SAIF Partners (Now Elevation
Capital), which is an early investor in paytm, meesho, urban
company, unacademy and many other unicorns. He thinks and tweets
about Product, Business Models and Company Building,
here

Vaibhav Singh
is a graduate of IIT Kharagpur. He spent his first 6 years at
DeutscheBank, across Singapore & Sydney to manage a $3Bn flow
book. He has built 2 fintech startups before, as a founding member
of CapitalFloat and Incred, both pioneering businesses valued
>$500Mn The Leap team has a fine balance of industry experience
(edtech, fintech, study abroad) and technical skills (engineering,
product, design)

We are looking for a passionate and detail-oriented User Research Intern to join our team. This is an exciting opportunity for someone eager to understand user behaviors, needs, and motivations, and to contribute to building better products through research-backed insights.

The charter for this role will include:

Support user research efforts through interviews, surveys, usability tests, and desk research
Assist in collecting, organizing, and analyzing qualitative and quantitative data
Help identify patterns and user pain points, and present key findings in a clear and structured manner
Collaborate with Product Managers, Designers, and Analysts to integrate user insights into product improvements
Contribute to documentation, reports, and presentations of research findings
Stay updated with research trends and user-centric practices.

Ideal Persona would:

Currently pursuing or recently completed a Bachelor’s degree in Psychology, Behavioral Sciences, Sociology, Human-Computer Interaction, or a related field
Curious about human behavior and passionate about solving user problems
Exposure to basic research methods such as interviews, usability tests, or surveys (academic or professional)
Strong attention to detail, critical thinking, and communication skills
Comfortable working in a collaborative, fast-paced environment

Life @ Leap

Mutual Respect

We love people who are ‘relentlessly resourceful’. Find your way
out. Focus on the possibilities instead of the problems.

Bias for action

We take calculated risks backed by data and information available
and encourage fail fast to find the best solutions as soon as
possible

Learn & get better

Continuous learning and improvement is the key. We don’t stop
learning. We treat feedback as a gift and as an opportunity to get
better.

Growth mindset

We operate with a growth mindset and not a mindset of fear or
judgement. You are in control of your own ability to learn and
improve. We love Resilience.

Original job User Research Intern posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

User Research Intern