Accommodation Assistant

Job Description

JOB TITLE:           Accommodation Assistant

DEPARTMENT:   Accommodation

REPORTS TO:      Accommodation Manager, Accommodation Supervisor

JOB PURPOSE

To ensure that all guestrooms, public areas, and bars are serviced to the agreed presentation and high standards of
the Hotel, throughout the day and evening. To live to and embody the values, mission, vision and purpose of the
Midlands Park Hotel.

MAIN DUTIES

➢ To ensure that all rooms, public areas, and bars receive service to the agreed standard.
➢ To ensure all public areas receive the evening service required on an ongoing basis.
➢ To inspect carpets, fabrics, furnishings, and fittings daily to check they are clean and in good repair.
➢ To ensure that VIP rooms receive special attention gifts, flowers etc.
➢ To establish and maintain good working relations with all the other employees of the department.
➢ To ensure the correct standards of hygiene, appearance and behaviour are adhered to.
➢ To be fully aware of and adhere to fire precautions and fire evacuation procedures.
➢ To wear the appropriate uniform, and to adhere to dress and appearance standards.
➢ To ensure guest corridors and pantries are always clean and tidy.
➢ To take reasonable care to ensure own health and safety and the health and safety of others.
➢ To report any physical condition that is deemed unsafe or potentially unsafe.
➢ To assist with any other reasonable duties as directed.