Account Manager (FMCG)

Position: Account Manager (FMCG)

This role includes people management, requiring a hands-on approach to coaching, performance management, and team development. It suits a highly organised, commercially aware professional who can build strong client and internal relationships in a fast-paced environment.

Key Responsibilities

• Manage day-to-day client accounts and act as a main point of contact
  


• Monitor KPIs, SLAs, and ensure accurate, timely reporting
  


• Support client meetings and performance reviews
  


• Work with field teams to deliver client objectives and track performance
  


• Identify risks and resolve issues proactively
  


• Support team performance through coaching and feedback
  


• Assist with budget management, cost control, and profitability
  


• Ensure smooth contract delivery and operational coordination
  

What you will bring to the role

• KPIs and SLAs consistently achieved
  


• Accurate, on-time reporting
  


• Strong client relationships
  


• Effective field execution
  


• Engaged, well-managed team
  


• Controlled budgets and profitable accounts
  

Essential

• 2–4 years’ experience in account management or similar within FMCG (required)
  


• Experience with KPIs, SLAs, and reporting
  


• Strong organisational, communication, and relationship skills
  


• Commercial awareness and budget support experience
  


• Experience supporting or managing teams
  

Desirable

• Relevant third-level qualification