Assistant Operations & Services Manager

We are extraordinary people creating extraordinary experiences. #extraordinarytogether

Part of The Bicester Collection, Kildare Village doesn't do ordinary. Set among the rolling landscapes of Ireland's most celebrated thoroughbred county, just one hour from Dublin, our open-air, pedestrianised Village is home to more than 100 boutiques, a celebrated food and drink scene, and a team that refuses to stand still.

The Head of Operations is hiring an Operations & Services Assistant Manager

The role

The Operations & Services Assistant Manager will support the Head of Operations & Services in maintaining the highest operational standards across the Village. The role will focus on supporting the delivery of Traffic Management, Security, Service Yard Operations, Health & Safety, Compliance, and Contractor Management, ensuring a safe, secure, compliant, and welcoming environment for guests, brands, employees, and contractors.

The successful candidate will work closely with the Operations Team and contracted service providers to ensure operational excellence and regulatory compliance across the Village.

Location: Kildare Village

Starting minimum salary: 40,000

What you'll be doing

A few of the key responsibilities in this role:

• Traffic management & car parking


• Security operations


• Service yard management


• Health, safety & compliance


• Emergency planning & incident management 


• Contractor & operational performance management


• Village compliance


• Events & peak trading support

What we're looking for

We foster a culture of winning together, and we work hard to ensure everyone is supported to succeed. To thrive in this role, you'll bring:

• Experience in traffic management, health & safety compliance, security operations, and contractor management within a retail, leisure, hospitality, tourism, or similar operational environment.

• Extensive experience in a commercial, retail, leisure, hospitality, or tourism environment.


• Experience supervising or coordinating teams, including both direct employees and third-party contractors, to achieve agreed service standards.


• Experience supporting budget control and cost management activities would be advantageous.


• Flexibility to work during Village opening hours, including weekends, evenings, and public holidays on a rota basis.

What we offer

A warm welcome, the chance to build an ever-evolving career story, and benefits designed around your lifestyle, physical, mental and social wellbeing

Our commitment

We're proud to be a diverse and inclusive employer — and we mean it. The best ideas come from people who don't all think the same, and we welcome applications from every background. Come as you are.

Kildare Village exists to be experienced in the real world. To be actual, not virtual. To be lived.

We'll never stop evolving. Are you ready for the challenge? #ExtraordinaryTogether