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This role provides reporting, communications, and awareness support across the Business Assurance (BA) teams, with a strong focus on security and fraud-related activities. The successful candidate will play a key role in driving communication, compliance, and risk awareness initiatives across the organisation.
This is a hybrid role based in Dublin City Centre Monday-Wednesday.
Key Responsibilities
- Lead Business Assurance awareness and communication activities, including organisation-wide updates on initiatives, changes, and outputs
- Maintain and enhance onboarding and annual compliance training to ensure ongoing suitability and effectiveness
- Drive the annual security communications and training plan, including:
- Coordination and delivery of Security Awareness Week
- Development and issuance of outcome reporting packs
- Manage quarterly reporting on policy review status, ensuring documentation remains relevant, valid, and up to date
- Support fraud and security risk management by:
- Driving risk assessments
- Identifying mitigation actions
- Reporting on risk exposure
- Support the annual review and update of Business Continuity procedures and impact assessments, including progress tracking and reporting
- Coordinate Security Certification Audits, including planning, scheduling stakeholders, and supporting participants throughout the audit process
- Provide cover for the Investigations Manager, including triage of escalated retail transaction issues
- Support the wider Security and Business Assurance team with reporting and communication deliverables
- Undertake additional duties as required from time to time
What we are looking for
Qualifications & Experience
- Ideally a third-level qualification in a relevant discipline (e.g. Business, Risk, Security, or similar)
- Proficient in Microsoft Office and Office 365 tools
- Comfortable working with modern workplace technologies and reporting tools
- Strong team player with the ability to collaborate effectively across multiple functions
- Skilled in managing and balancing the needs of diverse stakeholders
- Excellent written and verbal communication skills
- Highly organised with strong attention to detail and the ability to manage multiple priorities
- Strong interpersonal and stakeholder management skills
- Results-driven with a focus on achieving team and organisational goals
Why you will love working here
- Work-life balance: Hybrid working model for applicable roles, Full range of leave entitlements, Career Breaks and Secondments
- Physical Wellbeing: Discounted gym membership, Eyesite tests, Flu Vaccinations, Paid sick benefit, wellbeing initiatives
- Financial Wellbeing: Competitive salary, Defined contribution pension, Income protection 1:1 financial advice.
- Learning & Development: We promote a culture where you can continuously develop on a personal and professional basis. These include access to 24/7 resources such as: In-House Training Programme, Go1 Learning Content, Irish Management Institute, The Executive Institute
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