Client Integration VP

As a key member of the Global Client Integration team, you will own and drive end-to-end product launches and conversions for new and existing clients. This includes:

Project Leadership & Client Management

• Lead client-facing meetings, documenting key decisions and action items
• Deliver exceptional client service throughout the project lifecycle
• Present project progress and updates to management teams and stakeholders
• Coordinate with internal and external stakeholders to define, document, and agree on project scope during planning phases

Project Execution & Oversight

• Track and monitor project progress using established project management tools
• Manage and coordinate all workstream owners and their deliverables
• Identify, address, and escalate project risks, concerns, and delays in a timely manner
• Direct ownership of technology system onboarding, ensuring seamless integration
• Coordinate with relevant internal teams to ensure workflows meet client needs, capturing unique requirements
• Apply core Client Integration processes and procedures consistently

Continuous Improvement & Team Contribution

• Lead ad-hoc operational and process enhancement projects, including client engagement where required
• Partner with Data Services on additional or ad-hoc data requests
• Contribute to PMO responsibilities, including staffing, regional project tracking, and departmental initiatives
• Document lessons learned and drive identification and implementation of process enhancements

About You

Qualifications & Experience

• Bachelor's degree in Business, Finance, or a related discipline
• Minimum 7 years' experience in the financial services industry
• Proven project management and business analysis experience
• Experience managing and leading high-performing teams
• Working knowledge of Listed and OTC products
• Genuine interest in financial markets and the hedge fund industry

Skills & Attributes

• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Client-focused mindset with a commitment to service excellence
• Collaborative team player who thrives in a fast-paced environment
• Creative and innovative approach to problem-solving
• Dedicated to continuous learning and improvement
• Proficient in Microsoft Office Suite

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.