Design Administrator

About Ashgrove:

Ashgrove Renewables is one of Ireland’s longest-established renewable energy specialists, delivering a range of sustainable energy-efficient solutions to homeowners and businesses nationwide for over 25 years.

A trusted SEAI-registered contractor and One Stop Shop partner, Ashgrove supports a diverse client base, providing both single-measure installations, and end-to-end energy upgrade solutions. We also support a wide range of grant schemes, including CEG, One Stop Shop and the Vacant & Derelict Housing schemes.

The Role:
This position sits at the centre of operations, providing essential administrative support and coordination between the design team, engineers, installers, and customers.

Administrative Support

• Coordinate daily office operations and general admin tasks.
  

• Handle incoming calls, emails, and customer enquiries.
  

• Schedule meetings, site visits, and internal coordination sessions.
  

• Act as a point of contact for customers throughout the project lifecycle, updating them on installation timelines and next steps.
  

• Collate all required project documentation.
  

• Handle basic queries and escalate technical issues to engineers.
  

Project Coordination Support

• Assist in tracking project timelines from enquiry → design → installation.
  

• Coordinate between designers, installers, and sales teams.
  

• Prepare project customer packs.
  

• Monitor progress and flag delays or missing information.
  

• Generate reports on pipeline, installations, and performance metrics.
  

• Upload system details to relevant portals.
  

• Maintain accurate records on CRM updating all databases accordingly.
  

Desirable Skills

• Strong organisational and multitasking abilities.
  

• Exceptional communication skills - both verbal & written.
  

• Attention to detail.
  

• Familiarity with Zoho CRM systems and Microsoft Office/Google Workspace.
  

• Basic understanding or an interest in learning about renewable energy systems (Solar PV / Heat Pumps /UFH).
  

Requirements

• Minimum 2 years of experience in an administrative coordination role.
  

• Previous experience in renewable or construction administration roles is advantageous but not essential.
  

• Fluent English - verbal and written.
  

Benefits

• Competitive salary commensurate with experience
  

• Company Pension scheme
  

• Performance related bonus
  

• Bike to Work Scheme
  

• On-site parking
  

• Employee Discounts
  

• Company paid Leave
  

• Flexible working hours
  

• Further educational support and training
  

• Sports & Social events