Head of Trading

Role Purpose:

The Head of Trading will have ownership of the Profit & Loss (P&L) performance for key partners, driving both revenue growth and cost efficiency. The successful candidate will be responsible for optimizing trading strategies, managing end-to-end revenue and costs, and setting clear performance targets.

This role requires the leadership of a team of cross-domain experts, fostering a high-performance culture while ensuring alignment with cross-functional teams. The successful candidate will provide strategic insights and strong leadership which will support in delivering sustainable, positive commercial outcomes.

Reporting to: Director of Trading

• Optimise trading performance across your P&L: accountability for setting and managing the execution of trading strategies for your partners;
• End-to-end cost management of your P&L and geographies: making active choices to manage for costs such as captive costs, chargebacks and customer service fees;
• End-to-end revenue management of your P&L and geographies: making active choices around pricing, content management, marketing funds, loyalty campaigns, CRM campaigns, digital marketing, sort optimisation, supplier marketing initiatives etc. to achieve P&L targets;
• Setting and aligning on P&L performance targets: Establish and hit P&L performance targets across your partners and Squad;
• Process and tool establishment: Develop and embed processes and tools for effective P&L and partner performance management within your Squad;
• Provide P&L team leadership: Hire, directly manage, coach, and develop cross-domain experts in your Squad. Set clear expectations (e.g., OKRs), provide regular actionable feedback (e.g., via performance evaluations), and maintain a high-performance and ownership culture;
• Accountable for performance evaluations and ASR conversations for SMEs. Accountable to align with Lead CRM and Lead Analyst
• Stakeholder communication: Ensure key stakeholders understand the drivers of performance and the approach taken to optimize performance through proactive communication and performance management;
• Cross-functional alignment: Work with cross-functional/team leaders and P&L peers to define and prioritize, for example, P&T, Data Science, and MVT testing roadmaps to support P&L target achievement. 

• Minimum 5 years' experience in a similar role with end-to-end P&L ownership experience
• Analytical and problem-solving skills: Strong understanding of financial metrics and ability to synthesize and leverage multi-variate data insights
• Commercial Acumen: making informed decisions, often with limited or incomplete data, aligned with the business and partner objectives, to maximise the long-term profit of your P&L
• Negotiation skills: Proven history of delivering sustainable, positive commercial outcomes from negotiations
• Leadership: Ability to lead cross-domain subject matter experts to drive revenue growth and achieve sustained cost efficiencies
• Strategic program design and leadership: Experience in designing and leading complex strategic programs, working with both internal and external stakeholders to deliver positive commercial outcomes against committed timelines
• eCommerce trading strategy execution: Experience in executing eCommerce trading strategies across pricing, content management, digital marketing, CRM, and front-end optimization;
• Team management: Proven ability to manage, develop, and lead high-performing, cross-domain teams
• Relationship development skills: History of leveraging strong relationships to deliver positive commercial outcomes
• Communication skills: Ability to communicate succinctly, efficiently, and effectively across forums and to diverse audiences
• Self-starter attributes: High level of curiosity, ownership, and hunger – demonstrate ownership of your P&L.

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