Site Services Manager

Why SimoTech

What
is it like to work at SimoTech? With a strong collaborative teamwork
culture based on respect, trust, and excellence, we play a critical
partnering role to our clients’ life -changing supply of products to
patients.  In return, there is excellent salary, benefits, career
progression, educational support and much more.

Site Services Manager 

Key Responsibilities

• Understand client needs, challenges, and business objectives to offer tailored solutions.
  
• Collaborate with Business Development, Engineering and Managed Services Business Units to
  deliver solutions.
  
• Identify opportunities to expand service offerings within existing and new accounts.
  
• Manage Site Services pipeline and ensure accurate business forecasting.
  
• Define, track, and report on key service metrics and performance indicators, using data analytics
  to identify trends, improve decision -making, and support client and business objectives.
  
• Drive efficient, standardised processes across Site Services operations, identifying opportunities
  for continuous improvement to enhance service delivery, scalability, and operational performance.
  
• Ensure accurate records of client interactions and activity within the CRM system.
  
• Partner with the Talent Acquisition team to specify role requirements and to support with sourcing
  strategies.
  
• Conduct technical interviews to assess the skills and expertise of potential candidates
  
• Review proposals, negotiate contracts, pricing structures, and service agreements with clients.
  
• Ensure up to date Purchase Orders are in place for all site based resources.
  
• Track account performance, revenue, and profitability.
  
• Partner with the HR team to maximise resource retention through employee engagement,
  performance management and career development.
  
• Conduct performance reviews and rate/salary reviews for Site Services personnel. 
  
• Represent SimoTech at industry events, conferences, and networking opportunities.
  
• Represent SimoTech to the highest possible level at all times, adhering to our core principles of
  Trust, Excellence and Respect.
  

Requirements

Qualifications &
Experience

• Bachelor’s degree in Business, Science, Engineering, and or a combination of experience.
  
• Minimum 10+ years in account management and / or experience in the life sciences sector,
  preferably in engineering or IT/OT services.
  
• Understanding of GMP, compliance, automation systems (DCS, SCADA, MES), IT infrastructure,
  system integration and digital transformation in regulated industries would be an advantage
  
• Strong ability to engage effectively with engineering, operations, and procurement teams in
  Pharmaceutical and Biotech companies.
  
• Ability to work independently while collaborating effectively with technical and leadership teams.
  
• Excellent communications skills, both written and spoken
  
• Strong attention to detail, with the ability to monitor and manage financial performance effectively.
  
• Willingness to travel within Ireland.
  

Benefits

What SimoTech Can
Offer

• Role provides a
  high degree of autonomy to allow the successful
  candidate to reach their full
  potential.
  
• Competitive renumeration and benefits package including Health insurance and pension
  contributions.
  
• Career growth opportunities in a fast -growing international company
  
• Gain exposure to cutting -edge digital technologies that enhance pharmaceutical manufacturing,
  ensuring the delivery of high -quality, life -saving medicines to patients efficiently and safely.
  
• Flexible working arrangements (Hybrid)
  
• Professional development support.