AI Enablement Lead (EMEA)

What if you could do work that makes a difference?

At WSP, you can.

WSP is a leading engineering and professional services organisation, bringing together expertise across infrastructure, transport, environment, energy, property, and buildings.

Our people work with clients, partners, and communities to address complex challenges and create positive, lasting outcomes. With teams across the Central Europe and around the world, we combine local knowledge with global experience to deliver practical and sustainable solutions.

Join a team where your skills, ideas, and experience can help deliver projects that create positive outcomes for communities, clients, and the environment. With opportunities to collaborate across disciplines, access global expertise, and contribute to meaningful work, you'll be supported to develop your career in a way that works for you.

The Opportunity – Build the Future with Us

As an AI Adoption, Experience and Training Lead, you will lead the enablement side of AI adoption by working with peers to build and deliver training aligned to the overall AI change and communications plan, including targeted “in-the-flow” sessions, office hours, and train-the-trainer programs. You will also create the infrastructure that sustains adoption—peer learning communities, role-based learning paths and assets, a governed knowledge base, and an AI champions network to scale support and reduce ongoing demand on help channels.

Your Impact

You will:

• Develop or procure trainings based on AI change and communications plan, working with providers as needed

• Create and moderate collaboration spaces for peer learning and support.

• Schedule and deliver training as determined by the overall change enablement plan

• Deliver targeted, in-the-flow enablement for priority user groups (sessions, office hours, roadshows).

• Maintain office hours

• Create and publish how-to guides, FAQs, and quick-reference assets.

• Design and maintain role-based learning paths, self-paced modules, instructor-led materials, job aids, and labs.

• Own the knowledge base as the single source of truth, including taxonomy, templates, standards, and content lifecycle.

• Run the AI champions network and facilitate community rhythms (office hours, demos, prompt clinics).

• Run train-the-trainer programs and optimize content findability to drive adoption and reduce support demand.

The Skills That Set You Apart

You bring:

• Learning & enablement design experience: building or procuring training, partnering with vendors/providers, and aligning content to a broader change and communications plan.

• Instructional design capability: creating role-based learning paths, self-paced modules, instructor-led materials, job aids, labs, and quick-reference assets.

• Facilitation and delivery strength: running live sessions, office hours, roadshows, and train-the-trainer programs for varied audiences.

• Community building & moderation: creating and moderating peer-learning collaboration spaces and maintaining strong engagement rhythms.

• Knowledge management expertise: owning a knowledge base as a “single source of truth,” including taxonomy, templates/standards, governance, and content lifecycle management.

• Adoption and support optimization mindset: improving content findability and designing scalable support models that reduce ongoing help-channel demand.

• Program coordination/operations: scheduling, coordinating multiple enablement motions, and keeping delivery consistent with the overall plan.

• AI literacy (practical level): enough understanding of AI tools/use cases to produce credible how-to guidance, facilitate demos/prompt clinics, and support champions.

• Communication skills: clear, audience-appropriate writing for FAQs, guides, and enablement assets; confident verbal communication to lead groups.

Compensation & Benefits

WSP is committed to pay transparency. The annual gross salary range for this position is €55,000 - €62,000. The final offer will be determined based on the successful candidate's experience, qualifications and relevant expertise. In addition to base salary, we offer a benefits package and opportunities for professional development.

What you'll like about us:

• A working environment inspired by diversity, driven by inclusion.

• Our flexible working policy - We recognise the importance of work-life balance and encourage you to find yours.

• WSP is about making the world around us a better place, including the environment, transport infrastructure, buildings and land use.

• Excellent career prospects. We're growing fast, and every day we strive to outdo ourselves. We are open to your ideas and want to try new things. We have a supportive environment that invests in your development and training.

• WSP is about embracing a culture of collaboration with colleagues who stand out for their skills. Come and discover our fantastic team!

Our recruitment process:

1. Telephone interview: We'll start with a telephone interview to get to know you better and discuss your experience.

2. HR/Manager Interview: You will meet with our TA team and the department manager to assess your technical and cultural skills.

3. Interview with the Business Unit Director: A meeting with the Business Unit Director to discuss your potential role and our strategic vision.

About us:

We are one of the world's leading engineering and professional services firms. Our trusted employees share a common goal of making a positive and lasting impact on the communities we serve through a culture of innovation, integrity and inclusion.

Are you hesitating to apply? Go for it! We are proud to promote diversity, equal opportunities and professional integration within our teams, and we are convinced that our differences and an inclusive working environment contribute to our development. All applications will be carefully considered.

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