Associate Consultant - SAP HCM

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The Associate Consultant – SAP HCM will be responsible for:

• Monitoring the helpdesk system, managing incidents and service requests, and resolving SuccessFactors/ESS login issues.


• Supporting HRIS operations, including SuccessFactors configuration, payroll configuration, system testing, integration monitoring, license management, and system upgrade testing.


• Documenting client requirements, preparing user guides and knowledge base articles, and handling ad hoc reporting requirements.


• Conducting demonstrations, knowledge transfer sessions, and independently handling assigned service requests.

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The ideal candidate should possess:

• A degree or equivalent qualification (completed or final year) in Human Resources, Management Information Systems, or a related discipline.


• Hands-on experience with the SAP SuccessFactors user interface and basic knowledge of payroll processes.


• Prior HR experience of 6 months to 1 year will be an added advantage.


• Good communication skills in English and Sinhala.


• Strong analytical, problem-solving, logical thinking, teamwork, and research skills, with the ability to quickly learn new technologies and innovations.