Health Club Host/Hostess

The Role…

At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment

Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained.

What we are looking for...

A successful Health Club Host for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

Main duties…

• Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk;


• Controlling flows – ensuring safe practices of Members and Guests;


• Responsible for procedures related to opening and closing of the departments;


• Accounting of bill payments, via Book4Time;


• Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled;


• Ensure cleanliness of departments, changing rooms, and group training studios on daily basis;


• Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room;


• Transportation of dirty towels and trash from the changing room(s);


• Restocking of amenities changing room(s);


• Reporting of any defects in changing room(s) and/or in the Gym;


• Vacuum, sweep, and mop daily;


• Sanitization of equipment;


• Understanding and knowledge of property amenities and services;


• Assisting guests as needed;


• Performs other duties as assigned by supervisor/manager.

Requirements…

• Minimum of 2+ years’ experience in similar capacity


• Flexible schedule


• Capability to stand for many hours


• Detail & Service Oriented


• Experience in reception or office management


• Ability to multitask and work in a fast paced environment


• English language is a must.

Benefits:

• RAL: € 23.740,00


• Staff Canteen


• Soho Friends Membership


• Monthly Staff Screenings & Staff Gym Classes


• 50% Discount on Cowshed Spa


• 50% F&B Discount


• Global Benefits: Any Bedroom, Any House, € 100 per night


• 50% Discount Public Restaurants


• Birthday Gift: 1 day OFF + Voucher


• House Hero and Introduce a Star Program


• Corporate Benefits (access discounts platform)