Housekeeping Steward/Ess

• Maintenance and cleaning of public areas (such as spa, saunas, steam rooms, dining
  rooms, restrooms, lounges, etc.), open decks (such as restaurants, pools, whirlpools etc.),
  crew areas (such as crew restrooms, Medical Center, staff/officer cabins, etc.)
  
• Report all repairs to be made in assigned section, especially safety related issues and
  follow-up with management as necessary.
  
• Correct usage, storage and labelling of all chemicals and other applicable equipment.
  
• Use cleaning machines and cleaning equipment under the guidance of management,
  maintain and as designated by immediate supervisor.
  
• Coverage of stateroom services as required as part of ongoing training.
  
• Ensure staff/officer cabins and bathrooms are cleaned as per company’s standards.
  
• Ensure hallway/corridor and lockers are kept clean and tidy at all times.
  
• Ensure carpets in cabins where applicable and hallways/corridors are kept clean through
  daily spotting.
  
• Ensure staff/officer uniforms and promptly delivered and accounted
  
• Adhere to the company’s standards regarding dress and appearance.
  
• Extend appropriate greeting to all guests and crew at every opportunity using their names.
  
• Apply hospitality standards at all times in guest and crew areas.
  
• Advise any guest challenges immediately to Housekeeping Management.
  
• Follow all safety regulations during the course of duty
  
• Adhere to Costa environmental towel hanger policy.
  
• Coverage of stateroom services as required as part of on-going training
  
• Assist with luggage delivery and related duties as instructed.
  
• During dry docks/wet docks schedules may be altered to include the coverage of stateroom
  cleaning and services and or special assignments related to the circumstances.
  
• Follow all environmental, USPH and HESS – MS procedures as applicable for position.
  
• Follow Time and Attendance policy.
  

Requisitos

• Proof of a previous job (any area).
  Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems.
  Ability to stand for an extended period of time.
  

• Ability to speak English clearly, distinctly and cordially with guests.
  
• Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co- workers.
  
• Ability to speak additional languages such as Spanish and english (mandatory),  Italian, French or German is a plus.
  

Ventajas