Sales Development Representative

Summary

Sales Development Representative (SDR) qualifies leads and prospects and can as well develop leads. You'll initiate first contact , conduct outreach, and set up meetings for BDMs. Your work lays the foundations for BDMs interactions.

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES
• Identify and generate leads and prospects through various sources.
• Interact new prospects and existing clients (via telephone and emai) to qualify and process leads for sales opportunities.
• Manage and nurture leads to move them through the sales pipeline.
• Set appointments and follow up with prospects to advance the sales process.
• Collaborate with the sales team to develop strategies for achieving sales targets by qualifying leads and synchronizing with the needs of the team.
• Utilize CRM software to track and manage sales activities and customer interactions.
• Stay informed about market trends, industry developments, and competitive landscape.
• Keep up to date with the ESET product set, effectively communicate the value proposition and react to objections and competitive questions.
• Attend networking events and trade shows to foster relationships and uncover new leads.
• Provide regular reports on sales activities, progress, and results to management.
• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

REQUIREMENTS
Education:
• High school, preferably in business, marketing, or a related field or relevant sales skills and a strong understanding of the sales process.
Experience:
• Years of work experience: 5

Knowledge:
• Maintain a high level of professionalism and product knowledge to effectively represent the company.
• Product Knowledge: Maintain a high level of expertise about the company's products or services to confidently inform and persuade potential clients.

Language:
• English – B1

Communication:
• Communication and Active Listening: Clearly articulate product value, ask insightful questions, and actively listen to prospects' responses to build rapport and trust.
• Demonstrate strong communication skills and the ability to persuade and influence potential clients.

Managerial skills:
• N/A

Personal characteristics:
• Prospecting and Lead Generation: Identify and target potential clients through strategic research and use of lead generation tools.
• Time Management: Organize daily tasks efficiently to maximize productivity and performance.
• CRM Proficiency: Utilize customer relationship management software to track and manage sales activities and customer interactions.
• Resilience and Follow-up: Persistently pursue leads and maintain consistent follow-up to advance the sales process.
• Willingness to be coached: Demonstrate a willingness to learn and adapt to feedback to improve skills and performance.
• Self-awareness: Understand personal strengths and areas for development to continuously improve sales techniques.
• Organization: Keep track of leads, appointments, and follow-ups to ensure nothing falls through the cracks.
• Curiosity: Show a genuine interest in learning about prospects' needs and how the company's solutions can address them.
• Overcoming Objections: Skillfully address and alleviate potential clients' concerns to move them closer to a sale.

Primary location

Milan

Additional locations

Time type

Full time