Sr Manager, Environment and Release Management Services

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is seeking an experienced Senior Manager to lead the Environment and Release Management function within Shared Services. This role is responsible for defining and executing strategy, governance, and operational excellence across environment provisioning, lifecycle management, and enterprise release processes.

The ideal candidate will drive standardization and automation to enable scalable, efficient, and low-risk software delivery across the organization. This includes optimizing environment utilization, managing cross-application dependencies (including SAP, SFDC, and other enterprise platforms), and orchestrating complex, multi-system releases with precision and predictability.

Operating within a highly complex, global IT landscape, this role requires strong leadership and coordination across geographically distributed teams and mission-critical systems. The successful candidate will play a key role in ensuring seamless delivery, minimizing risk, and enhancing overall system reliability across the enterprise.

WHAT THE ROLE OFFERS

• Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or relevant Tech experience (Required)


• Knowledge of Environment and Deployment Principals & Vendor Management


• Experienced with building integrated environments from scratch, maintenance, SaaS Upgrades, Data Refreshes and Automation Techniques, including CI/CD


• Experience leading enterprise release management functions across multiple portfolios


• Strong knowledge of release orchestration tools (e.g., Azure DevOps, Jenkins, GitHub, etc.)


• Experience implementing DevOps and CI/CD practices at scale


• Experience managing complex, multi-system integrated releases and strong understanding of change management and ITIL frameworks


• Strong strategic problem-solving abilities combined with exceptional communication and interpersonal skills, enabling effective collaboration across departments in fast-paced environments


• Strong understanding of IT infrastructure, including servers, networks, and cloud services.


• Release exposure and SaaS processes, with hands on-experience running complex projects and deliverables.

WHAT YOU NEED TO SUCCEED

• Lead and manage a global team delivering environment and release management services across multiple platforms


• Define and implement enterprise-wide release and environment management strategy, governance frameworks, and standards


• Drive standardization, automation, and continuous process maturity across environments, releases, and CI/CD pipelines


• Manage cross-functional dependencies across application, infrastructure, and business teams to ensure seamless delivery


• Oversee provisioning, configuration, maintenance, and decommissioning of non-production environments


• Optimize environment capacity, availability, performance, and associated cloud and infrastructure costs


• Drive automation of environment provisioning, refresh processes, and release deployment workflows


• Establish and manage release calendars while ensuring release quality, stability, and minimal business disruption


• Ensure environments and releases are secure, audit-compliant, and aligned with regulatory requirements


• Provide executive-level visibility and reporting on environment utilization, release readiness, risks, and performance metrics

One Last Thing 
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $110,960- $160,960; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.