Technical/Training/Warranty Manager (Automotive)

Manning Global, a premier global staffing and managed services provider specialising in worldwide leading sectors such as ICT, Engineering, AI, Automotive and Energy  is recruiting for a Technical/Training/Warranty Manager (Automotive) on behalf of one of their blue chip international clients  to join their organisation in Italy.

Key Responsibilities:

• Responsible for the construction of technical management/training/warranty and claim process and team building;
  

• Responsible for technical support and quality system and warranty system construction;
  

• Responsible for the formulation of KPI of technical quality team and service stations;
  

• Responsible for the implementation of technical quality business plan;
  

• Responsible for the formulation and implementation of training plans;
  

• Responsible for setting up the training classes;
  

• Responsible for KPI development of warranty team;
  

• Responsible for warranty business planning and  warranty management of service stations and dealers;
  

• Undertake related tasks of the department.
  

Experience/Qualifications: 

• Fluent in English and Italian required;
  

• 6-10 years experience in the same position at an OEM or distributor for mainstream vehicle brands in the European market.