Dutch Customer Support Representative Booking.com Project

We are looking for Dutch speakers to join our customer support team in Athens, representing Booking.com—one of the world's leading travel platforms. This role offers an international working environment along with full relocation support for candidates moving to Greece.

Start Date: August 3, 2026

Location: Athens, Greece (On-site)

Schedule: 5 days a week, rotational shifts (Operating hours: 08:00 – 00:00)

Financial Package & Benefits

• Base Salary: €1,500 gross / month
• Paid Training: Full training is provided and fully paid from day one
• Relocation Package:
  • Provided flight/travel support to Athens
  • 3 weeks of hotel accommodation upon arrival
  • €300 relocation allowance
  • Administrative assistance with local legal documents (tax number, bank account, etc.)
• Perks: Clear career development paths and internal growth opportunities

Daily Tasks

• Providing customer support to Booking.com users via phone, email, and chat (in Dutch)
• Assisting with reservations, cancellations, payments, and booking modifications
• Resolving customer inquiries efficiently while maintaining high service quality
• Logging interaction details accurately in the internal CRM systems
• Meeting standard team productivity and quality targets

Profile We Are Looking For

• Fluent Dutch (C1/C2 level)
• Good working knowledge of English (B2+ level) for training and internal communication
• Strong communication skills and a customer-oriented mindset
• Comfortable navigating digital tools and multi-screen environments
• Ability to adapt to a fast-paced, multicultural team

Important Note

• Onboarding: Selected candidates must arrive in Athens at least 7 days prior to the start date to finalize necessary administrative and onboarding procedures.

How to Apply

If you are ready to start on August 3, please send your updated CV in English.