Application Engineer - Downhole Tools

As an Application Engineer, based in our Malaysia office, you will act as the technical authority for NOV Downhole Technologies products across Southeast Asia. Working closely with Sales, Reliability Engineering and Product Line Engineering, this role ensures customers achieve optimum drilling performance through application engineering, technical support and continuous improvement.

Utilize your drilling operation experience to support NOV Downhole Technologies products, including directional drilling tools, drilling motors, drilling jars, and performance drilling tools.

Responsibilities:

• Provide technical support and expertise to clients and internal teams on drilling applications and technologies, including independent technical recommendations during drilling operations.


• Provide independent field operations support for drilling tools and MWD product lines.


• Engineer solutions to improve customer performance utilizing products from across the business’s portfolio.


• Collaborate with Sales to provide technical market intelligence, application trends and competitive performance feedback.


• Partner with regional Sales and Account Representatives to provide technical expertise throughout the customer lifecycle.


• Analyse drilling performance using operational data, KPIs and drilling analytics tools to identify optimization opportunities and improve customer outcomes.


• Determine the causes of drilling dynamics from drilling logs and data and apply this information to improve drilling tool performance through tool configuration or drilling system changes.


• Prepare and present customer presentations, performance summaries and run reports.


• Lead technical application investigations and provide operational analysis to support Reliability Engineering in root cause analysis and continuous product improvement.


• Conduct training sessions and workshops for both clients and internal staff on the use of drilling tool / MWD technologies and their applications.


• Manage the introduction of new products in the region coordinating between Product Line Engineering, Sales, and Reliability groups.


• Stay updated with the latest advancements in drilling technologies and industry best practices.


• Assist with the implementation of procedures, best practices following knowledge management processes.


• Promote the technical image of NOV in the local area through membership of industry groups.


• Act as the regional technical focal point for assigned product lines. 


• Support regional business growth through application expertise.


• Assist in training and mentoring of new engineers.


• Other duties as reasonably

Requirements:

• A 4-year bachelor’s degree in engineering or a related technical discipline.


• Minimum 5 years of relevant oilfield experience, including exposure to downhole tools.


• Strong technical knowledge of drilling processes, including torque & drag analysis and hydraulics.


• Demonstrated ability to work effectively with a diverse workforce and cross-functional departments.


• Excellent verbal and written communication skills.


• Strong planning and organizational abilities, with the capacity to manage workload independently and responsibly.


• Proven technical problem-solving skills.


• Proficiency in Microsoft Office and familiarity with data analytics tools such as Power BI and Spotfire. 


• Willingness to travel within SEA


• Proficiency in English