Assistant General Manager, Product Delivery

• The role will lead the Product Development and Product Design teams within the Product & Innovation department, translating product strategy into consistent, high-quality execution.
  
• Acting as the critical bridge between Product Management and the teams that design and build the product, this role owns delivery planning, ways of working, and team capability, working in close partnership with Analytics to ensure every initiative is data-informed and instrumented for impact.
  
• This position requires strong product thinking, hands-on delivery leadership in a fast-moving digital media environment, and the ability to build scalable operating structures and skills that support the department's next phase of growth.
  

• Own end-to-end delivery of the Product & Innovation roadmap together with Product Management, ensuring initiatives move from concept to launch with clear milestones, ownership and measurable outcomes.
  
• Serve as the primary bridge between Product Management, Product Development, and Product Design teams, translating product strategy and business requirements into clear, executable delivery plans.
  
• Establish and continuously refine delivery methodologies, cadences and governance (e.g. Agile/Scrum/Kanban, sprint planning, design-to-development handoffs, QA cycles, release management) suited to a fast-moving digital publishing environment.
  
• Design and institutionalise standard operating procedures (SOPs) and quality standards that allow the Product Development and Design teams to scale with consistency and predictability.
  
• Embed product thinking - user-centricity, hypothesis-driven development, iterative and data-informed delivery - across Product Development and Design, not just within Product Management.
  
• Assess and develop team structure, skills and capacity, and design a future-fit organisation for Product Development and Product Design that supports the department's growth ambitions.
  
• Drive structured upskilling and capability-building - engineering and QA rigor, design practice, Agile fluency, product thinking - across both teams, and coach and mentor development and design leads.
  
• To work with Analytics team so that delivery decisions and prioritisation are data-informed, and new products/features are instrumented for measurement from day one.
  
• Identify constraints to delivery speed, quality and scalability - including designto- development handoffs and QA cycle times - and design pragmatic, sustainable solutions spanning process, tooling, structure and skills.
  

Requirements

• Bachelor’s Degree and Postgraduate (Master’s/MBA/PhD) in Product Management, Design, Engineering, Computer Science, IT, Business or related field
  
• 10+ years of relevant experience in digital product, technology or delivery leadership, including at least 3–5 years leading multiple teams or managing managers
  
• Preferred Industry Exposure:
  

• Digital media, online publishing, or ontent platforms
  
• Fast-scaling digital/technology organisations
  
• Organisations operating a mature product, design and engineering model
  

• Preferred Functional Exposure:
  

• Leading combined Product Development and Product Design functions, or equivalent multidiscipline delivery leadership
  
• Designing or scaling delivery operating models and SOPs
  
• Working directly with Product Management on roadmap planning, prioritisation and execution
  
• Working with Analytics/Data teams on instrumentation, experimentation and metrics-driven decision-making
  
• Embedding quality assurance/testing practices and design-to-development handoff processes into delivery workflow
  

• Strong command of delivery frameworks, sprint planning and release management
  
• Proficiency with delivery, design and project-tracking tools (e.g. Jira, Confluence, Figma, Asana, or equivalent)
  
• Working knowledge of the full product development lifecycle - design/UX practice, engineering build, and QA/testing - including handoffs between these stages
  
• Ability to read and apply product/delivery analytics (e.g. Google Analytics, Chartbeat, SimilarWeb) to guide prioritisation and process decisions
  
• Experience designing SOPs, playbooks and governance frameworks for a technology/ product delivery function
  
• Change management and organisational design skills - able to restructure teams, roles and workflows as the department scales
  
• Strong coaching, mentoring and people-development capability
  
• Excellent stakeholder communication - able to translate delivery/technical topics for nontechnical senior stakeholders
  

Benefits

• Communication (Level 1 - Very Important):
  

Possesses effective verbal and written communication skills. Able to utilize multiple and varied communications media, as appropriate, to efficiently disseminate information.

• Customer Service Orientation (Level 1 - Very Important):
  

Understands the expectations and needs of customers (internal & external). Is courteous and helpful toward customers. Respects the needs, viewpoints, capabilities and interests of employees.

• Innovation (Level 2 - Important):
  

Human resource programme development to attract, reward and retain employees.

Tries different and novel ways to deal with problems or promote the business. Thinks creatively and encourages innovation in others.

• Continuous Learning (Level 1 - Very Important):
  

Seeks out company and industry-sponsored developmental opportunities. Stays informed of current thinking/ emerging trends that have impact on own area. Actively seeks out the necessary knowledge and experience to perform on the job.

• Teamwork and Co-operation (Level 1 - Very Important):
  

Demonstrates the ability to work with others in pursuit of the organisation’s goals. Puts aside individual goals when necessary to focus on group objectives, works to manage disagreements and negotiate resolutions to inter-team conflict.

• Resource Management (Level 1 - Very Important):
  

Selects, positions an utilizes human, technological and fiscal resources to reach the company’s objectives. Recognizes and capitalizes on the strengths of others to match people to the jobs and accomplish the company’s objectives. Demonstrates an understanding of how a diverse population affects the company in terms of customers, programs and services. Demonstrates appropriate stewardship of organizational resources.

• Occasional tasks outside of working days are due to the nature of the news & media industry.