Assistant Manager, iCIMB & CCBO - Trade Shared Services SG (Trade Processing) MY

• Responsible for the daily activities of the section.

• Checking, approving & verification of transactions processed.

• Assist HOS in the implementation of policies & procedures

• Ensure team readiness for Audit.

• Any other responsibilities/tasks as assigned by the Management from time to time.

• Adhere strictly to compliance and operational risk controls in accordance with Bank’s policies & guidelines.

• Continuous review of existing process flow to identify process improvements that will enhance operational effectiveness.

• To ensure timely submission & accuracy of reports SLA, CUR etc.

• Solution provider on Trade Finance operational issues to CIMB Group

• Escalation of Facility & product compliance for approval to relevant authorities

• Provide training to staff & brief staff on new initiatives/products

• Oversee the daily operation of the team and ensure that the set productivity targets (efficiency, accuracy, timeliness etc) and processing turnaround & SLA are met.

• Responsible for proper filling & housekeeping of the section

• Monitor, approve & address TF AMLA, ISO, Compliance, and Virtual Surveillance Check.

• Monitor defects & conduct regular review of staff’s performance.

• Monitor staff performance on productivity & accuracy (SLR).

• Monitor Overtime & ensure justification recorded for management’s reporting.

• Monitor attendance, late comers & address tardiness as per HR guidelines.

• Coach & develop team members to achieve desired level of productivity & competency.

• Conduct daily huddles, raise logs & monitor for closure under Corrective Action Plan (CAP/CAR/IR).

• Attend to telephone enquiries and reply to swift / mails enquiries when required.

• Perform any other assignments by HOS/HOD which may be directed from time to time.

• Handle TSD Singapore/ 3rd party/ Loan Owner’s complaint promptly.

• Perform and relief other units in their daily operations and ad hoc assignment.

• Perform document checking under UCP600/ISBP and Loans compliance checking.

• Check and approve alerts in AMLA system (With sighted of higher level approval)

• Participate & ensure compliance to 4 S initiatives. Any other responsibilities/tasks as assigned by the Management and as per Business requirement from time to time.