Assistant Spa Director

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
 
With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.
 
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Description

• Oversee the operation of M Spa (budgeting, marketing, financial and service level performance, service programs, etc. and perform ongoing audits to drive excellence in brands, service standards and productivity

• Improve guest and employee satisfaction and maximize the financial performance of the department

• Displays exemplary leadership and create a positive environment for outstanding customer service.

• To be responsible for the recruitment, induction, training and development of all spa therapist and staff.

• Reporting to Assistant/Vice President - Hotel Operations

Job requirements

• Minimum 6 years of experience in Spa operations or management including new spa openings, preferably in a similar capacity with international hotel chains.

• Minimum 3 years of experience in a position where branding and customer service are key elements of success.

• Diploma or Degree, preferably in relevant field of Hotel or Spa management, Marketing or Operations management.

• Proven track record and reputation in the industry

• Demonstrate high level of initiative, integrity and accountability and drive to grow the business

• Good Interpersonal Skills.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!