Assistant Unit Manager, Maternity Ward

HUMAN RESOURCE AND DEVELOPMENT 

• Participate in the recruitment, interviews, and selection of staff for the services. 

• Participate in a structured orientation program where new nursing staff are briefed on the services and relevant aspects of the facility to prepare them for their roles and responsibilities 

• Executes a staff development program to provide the knowledge and skills required for staff to maintain competency, meet the organizational needs, and pursue their personal and professional growth. 

• Provide clear and accurate job descriptions and conduct annual performance evaluations. 

• Establish a process to privilege specific procedures for nurses in their respective departments and encourage staff to critically assess their nursing practices and pursue ongoing education programs. 

• Collaborate with the In-Service Education Unit for clinical training in the services 

• Maintains a record of staff sick leave, notes significant trends in sick leave, and prepares sick leave statistics monthly or annually as . 

• Guides the staff in solving complaints concerning patients, relatives, and staff using the appropriate communication channels 

• Counsels staff that habitually violates Hospital Policies and Procedures or do not comply with nursing standards and code of ethics before recommending appropriate disciplinary action 

• Participates in research initiatives and advocates for quality improvement through evidence-based practice. 

POLICIES AND PROCEDURES 

• Participates in the review and revision of nursing policies, procedures, and work instructions, providing valuable insights, promoting best practices for optimal patient care, and continuously improving the process.  

• Monitor the compliance with all policies and procedures of various quality and safety systems, including MS ISO 9001:2008, ISO 14001, OHSAS 18001, Patient Safety Goals, National Nursing Audits, and other accredited standards like Malaysian Hospital Accreditation Standards and HACCP Netherlands. 

• Monitor the prevention and control of infection, including the implementation of surveillance activity in the unit and evidence of involvement. 

• Organize regular checking on the management of drugs aligned with hospital policies and procedures  

• Maintain confidentiality of the patient’s personal and medical history 

FACILITIES AND EQUIPMENT 

• Maintain records of equipment and inventory, including calibration for medical supplies and drug storage. 

• Monitor that the emergency trolley is checked as per the stipulated policy and conduct audits at regular intervals for compliance. 

• Collaborate with the unit manager in planning the service budget, including the purchase of new items. 

• Provide on-the-job training and guidance to new staff, including the cleaning of medical equipment 

SAFETY AND QUALITY IMPROVEMENT ACTIVITIES 

• Monitor activities that contribute towards the continuous improvement of nursing services, such as Quality Assurance, Infection Prevention & Control, and Fire and Safety Programs. 

• Monitor and propose the quality of care/service in the designated unit and initiate action and implementation of corrective measures as needed. 

• Manage investigations and root cause analyses for any incidents in the services, take appropriate action, and ensure completion of incident reports within the stipulated time frame. 

• Participate and contribute to the Baby Friendly Hospital Initiative certification, with a focus on promoting exclusive breastfeeding, MSQH and JCI 

• Enforce staff to adhere to Standard People Practice (SPP) and implement Malaysian Patient Safety Goals 2.0. 

Requirements: