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AV Officer, Audio Visual, Digital Technology Infrastructure

Penerangan Pekerjaan - AV Officer, Audio Visual, Digital Technology Infrastructure

Responsibilities

PRINCIPAL ACCOUNTABILITIES



  • Ensure the availability of AV, Video/Web Conferences & Signage equipment are the Bank’s standard to support the needs of stakeholder.

  • Assist in management of AV and IT related hardware and software.

  • Set up equipment such as microphones, sound system, video screens, projectors, connecting wires and cables.

  • Stand-by and provide support during events / meeting.


 


NATURE OF ACCOUNTABILITIES AND COMPETENCIES


Critical Success Factor



  • Able to maintain a positive and friendly demeanor in high pressured situations.

  • Effective supervision and training of team to operate Systems.

  • Good understanding of integration between IT and Systems.

  • Good understanding of stakeholders’ requirements and needs for AV and office equipment related.

  • Very strong customer relationship building skills and commitment to service excellence.


Challenges 



  • Managing high expectation of the various stakeholders.

  • Understand issues related to AV, IT, network, mechanical and electrical.

  • Willingness and ability to work odd hours, during weekends and public holidays.


Technical Competencies



  • Governance, Risk & Compliance

  • Adherence to BNM Procurement Framework

  • Video Conference and Broadcasting Systems

  • Audio Visual Software / Applications

  • Audio Visual Systems (Network, Display, Speaker, Audio, Signage)



Qualifications

Qualifications: Certificate or Diploma in IT or similar field.


Experience: Minimum 1 year experience in implementing and supporting Audio Visual technology. 



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