Coordinator - Sales

Job Summary

• Responsible for the operations of the sales administration functions.

Key Responsibilities

• Review and identify area for improvement for prompt billings and collections. 


• Analyze and recommend enhancement to documentation processes.


• Monitor documentation to meet the required quality management system.


• Identify and recommend improvement to ensure daily operation processes are in compliance with the latest internal controls, policies and procedures and statutory requirements. 


• Prepare, monitor and review management reports and ensure reports are submitted timely and accurately.


• Liaise with purchasers, financial institutions, solicitors and other related parties to ensure proper documentation and early loan releases.


• Understand the software usage, identify any shortcoming and suggest improvements to enhance the system.


• Prepare and maintain proper records and files of all purchasers including the records in the developer’s system are updated timely and accurately. 


• Cultivate teamwork, provide training, coaching and support to the Sales Administration Staff (if any). 


• Maintain contacts with customers to understand their requirements. 


• Maintain company’s interest and image ahead by providing excellence services to purchaser, financial institutions, solicitors and other related parties. 


• Maintain the confidentiality of the purchasers’ and company’s information. 


• Perform other related duties that the Management may direct or assign from time to time.


• To comply and adhere to all matters pertaining to Quality, Safety & Health and Environment related to the job scope and work place as required by the Company.


• Any other duties that will be assigned from time to time by the Management. 

Qualifications

• Minimum SPM/STPM.

Skills & Abilities

• Able to converse well in English and Bahasa Malaysia. 


• Ability to converse in Mandarin will be advantageous. 


• Must be computer literate. 


• Organized & detail oriented.


• Strong time management.


• Ability to analyze customer data to optimize sales efforts.


• Good communication & listening skills.

Expected Minimum Years of Experience

• N/A