Customer Operation

Customer Operation

Job Description:

- Manage and optimize paid media campaigns across Google, Meta, TikTok, and LinkedIn

- Monitor and report on key performance metrics — ROAS, CPA, CPL, CTR

- Build and maintain performance dashboards (Looker Studio, Tableau, Power BI)

- Execute A/B tests across creatives, audiences, and bidding strategies

- Manage budget pacing, bid adjustments, and audience segmentation

- Oversee tracking setup — pixels, UTMs, conversion events via GTM/GA4

- Coordinate with clients and internal teams to ensure seamless campaign delivery

- Identify optimization opportunities and present actionable insights to stakeholders

Job Requirements:

- 2–4 years of hands-on paid media or performance marketing experience

- Proficiency in Google Ads, Meta Ads Manager — TikTok/LinkedIn a plus

- Strong grasp of GA4, GTM, and attribution modeling

- Confident with data analysis and dashboard reporting

- Google Ads or Meta Blueprint Certification preferred

- Strong communication skills and client-facing experience

Benefit and allowance