Customer Quality Analyst

Job Summary:

Responsible to support the global Customer Quality Engineering (CQE) team by handling various administrative tasks, data retrieval, and analysis.

Job Responsibilities:

• Extract and consolidate Level 1 OCAP data into standard templates, ensuring timely submission to the CQE.
• Gather initial product investigation data and information, assisting CQE in completing comprehensive OCAP reports.
• Support CQE in executing quality notification (QN) administrative tasks.
• Generate periodic base SPC/PCS reports based on customer requirements.
• Assist CQE in data extraction, analysis, report preparation, and project follow-up.
• Validate Certificates of Analysis (COA) as needed.
• Perform other assigned tasks or duties as directed by Customer Quality
  Management.
• Identify and propose efficiency improvements in quality analyst workflows.
• Ensure compliance with organizational protocols, including safety, quality standards (ISO), SOPs, and Entegris Quality Operating Systems.

Job Requirements:

• Bachelor's degree in Computer Science, Science, Mathematics, Business, or a related field.
• Minimum 5 years of experience in data extraction, analysis, and reporting.
• Additional experience in manufacturing or quality control is a plus.
  Proficiency in data extraction, analysis, and reporting.
• Experience in a manufacturing or quality control environment is an
  advantage.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, etc.).
• Understanding of manufacturing processes and quality control.
• Basic knowledge of SPC (Statistical Process Control).
  
• Familiarity with general quality systems (e.g., ISO standards).
• Strong analytical and data interpretation skills.
• Strong interpersonal skills for cross-regional collaboration.