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Digital - Infrastructure - Specialist

Penerangan Pekerjaan - Digital - Infrastructure - Specialist

  • Assist in managing the company's technology infrastructure, including servers, networks, and cloud -based systems
  • Assist with planning, designing, and implementing infrastructure projects to improve performance, reliability, and security.
  • Provide technical support to infrastructure team members and end -users
  • Monitor infrastructure performance and identify and resolve issues on time. 
  • Collaborate with cross -functional teams to ensure technology infrastructure meets business needs.
  • Stay up -to -date with emerging technologies and make recommendations for adoption where appropriate.
  • Monitor and maintain M365 security settings and compliance features.
  • Stay informed about the latest developments in the M365 ecosystem and recommend enhancements or new features that align with organizational goals.
  • Support all business software related issues e.g.: ERP, CRM, etc
  • Educate end -users on M365 features, functionalities, and best practices.


Requirements

  • Proven experience in implementing and administering Microsoft 365 applications and services.
  • Bachelor Degree in Computer Science, Software Engineering, Information Technology or 3 years experience in related fields.
  • Strong technical skills in managing servers, networks, and cloud -based systems.
  • Knowledge of security and compliance requirements.
  • In -depth knowledge of Microsoft 365 suite, including but not limited to SharePoint, Teams, Exchange Online, OneDrive, and Office applications.
  • Strong problem -solving and analytical skills. 
  • Excellent communication and collaboration skills, including the ability to work effectively with cross -functional teams.
  • Ability to work independently and adapt to a fast -paced, changing environment.
  • Experience with ITIL or other IT service management frameworks is a plus.
  • Ability to thrive in a dynamic, rapidly changing environment.
  • Detail -oriented with a strong focus on quality and accuracy.
  • Ability to work independently and collaboratively in a fast -paced environment.
  • A team player with a can -do attitude with the ability to work proactively and independently.
  • Acts with urgency, seeks new ideas, and is always able to suggest alternatives when faced with obstacles.
  • Ability to work well under pressure and have excellent interpersonal and communication skills.
  • Demonstrates strong personal ethics and a sense of purpose and Willingness to learn and explore new trends and technology.


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