ERP Finance Support Analyst

Job Overview

Our Octave Finance team is seeking a detail-oriented and proactive ERP Finance Support Analyst to join our small, highly experienced team. In this role, you will provide day-to-day support for ERP systems across the APAC, working closely with senior team members to maintain system integrity, resolve issues, and support ongoing improvements.

This is an excellent opportunity for someone with foundational ERP and finance systems experience who is eager to develop deeper technical expertise while working in a collaborative, global environment. The selected candidate will be based in Malaysia. 

#LI-AC1 #LI-Hybrid

Responsibilities

• Manage and triage incoming ERP support tickets, ensuring timely tracking, prioritisation, and resolution


• Provide first-line support for Microsoft Dynamics GP and related financial systems, escalating complex issues when required


• Maintain and update ERP master data (e.g., chart of accounts, vendor/customer records, system documents)


• Support User Acceptance Testing (UAT) and Quality Assurance Testing (QAT) cycles


• Assist with SOX and compliance-related activities and documentation


• Collaborate with stakeholders across APAC (New Zealand, Australia, China, India, and Southeast Asia) via email and collaboration tools


• Contribute to system improvement initiatives and ad hoc ERP projects under guidance from senior team members


• Support additional financial systems and reporting tools as required

Desirable Experience

• Exposure to SQL queries or basic database concepts


• Experience maintaining ERP master data or system configuration


• Familiarity with ticketing tools (e.g., ServiceNow, Jira)


• Experience working in a remote or geographically distributed team

Education / Qualifications

• 2–3 years’ experience in ERP support, finance systems, or business applications


• Hands-on exposure to ERP platforms such as Microsoft Dynamics GP, Dynamics 365, SAP, Oracle, or similar


• Strong Microsoft Excel skills (e.g., lookups, pivot tables, data analysis)


• Basic understanding of core finance processes (general ledger, accounts payable/receivable, financial reporting)


• Strong organisational skills with the ability to manage multiple tasks and tickets simultaneously


• Excellent written communication skills in English


• A proactive mindset with strong problem-solving ability and attention to detail


• Demonstrated curiosity and eagerness to learn new systems and technologies


• Degree in IT, Business Information Systems, Accounting, Finance, or a related field

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. 

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.