Executive, Eco World Residence Club

It's fun to work in a company where people truly BELIEVE in what they're doing!

Deliver customer service in line with Eco World Class service standards and handle administrative operations to provide office support, ensuring smooth operations and a conducive working environment.Handing Over and Operations
Support departmental strategic plans and execute tasks efficiently to ensure smooth operation flow across all developments.
Adhere to Eco World SOPs and ensure timely submission of work assignments and reports to the Manager within the specified timeframe.
Prepare and follow up on all necessary documentation, reports, and photos for building defective works. Collaborate with other departments and contractors to ensure timely completion of all tasks.

Complaints Management
Address customer feedback professionally and offer reasonable alternatives to resolve issues, ensuring compliance with Eco World Class service standards.
Implement efficient follow-up processes to close complaints effectively, aiming to deliver excellent service standards to customers.

Community Maintenance and Management
Maintain close collaboration with the maintenance and security teams to achieve work standards in a timely and efficient manner.
Perform office administration tasks, including meeting preparation, billing, collections, and other administrative functions, ensuring compliance with Eco World SOP.
Liaise with system vendors to review system functions, assess efficiency and effectiveness, and address any issues to ensure high performance and smooth operations.

The selection process may take some time as we carefully consider each talent that comes our way.  Please note that we will only be in contact with successfully shortlisted candidates for the next phase of the recruitment process within 2-4 weeks. We truly appreciate your interest and always look forward to meeting great people who’d like to work with us!