Funding Officer

Your role:

We are seeking a Funding Officer.  Join our team in Malaysia and become part of a culture that values your contributions and nurtures your professional growth. 

Responsibilities: 

• Process client funding transactions with efficiency and accuracy, ensuring timely completion.


• Collaborate with internal departments, such as PSP and Accounting, to resolve any funding-related 
  issues or discrepancies promptly.


• Monitor and reconcile client funding accounts regularly, maintaining accuracy and adherence to 
  established procedures.


• Provide assistance to clients regarding funding inquiries, offering guidance on available payment 
  options, and addressing any concerns or questions related to their accounts.


• Maintain up-to-date records of client transactions, funding requests, and associated documentation.


• Contribute to the development and implementation of improved funding processes and procedures, 
  aiming to enhance efficiency and customer satisfaction.


• Collaborate with the Sales and Support teams to identify opportunities for client acquisition and 
  retention through competitive funding options.


• Perform reconciliation procedures, ensuring accurate recording and reconciliation of the company's 
  financial transactions.


• Conduct the payment process, accurately processing payments associated with the company's 
  financial transactions.


• Carry out reporting procedures, preparing various financial reports for the company. 

Requirements:

• Bachelor’s degree in finance, Accounting, Economics, or a related field (or equivalent work 
  experience).


• Proven experience in a similar role within the Forex or financial services industry.


• Strong knowledge of financial markets and Forex trading.


• Familiarity with client funding processes, including deposits, withdrawals, and account transfers.


• Excellent attention to detail and accuracy in processing financial transactions.


• Solid understanding of regulatory compliance requirements within the financial industry.


• Exceptional organizational and time management skills.


• Proficiency in using financial software and platforms.


• Excellent written and verbal communication skills.


• Ability to work effectively both independently and as part of a team.


• High ethical standards and the ability to handle sensitive financial information with confidentiality.

About Us:

At TradeQuo, we are a forward thinking fintech company specializing in innovative trading solutions and financial products. With a dynamic platform and a tech-savvy team that works seamlessly across time zones, we strive to provide cutting-edge services to traders worldwide. As we expand, we are seeking driven individuals to help us meet exciting new challenges.