Group Chief Nursing Officer

KEY RESPONSIBILITIES :

• Responsible for the total quality management of the Nursing Services and continuous improvement of the Nursing Services in line with the Hospital Policies and Procedures as well as legislative requirements.

• Responsible for maintaining clinical and patient-care standards.

• To work closely with senior health management professionals, offering advice on the best ways to improve facility care.

• Responsible for coordinating the implementation of new nursing strategies

JOB DESCRIPTION :

Administrative Duties and Responsibilities

• Maintain and uphold the discipline and standards of the nursing team. 

• Ensure duties assigned to all nursing personnel are consistent with their education, experience, licensure and/or certification. 

• Ensure policies and procedures are in place.

• Develop positive employee relations, incentives and recognition programmes. Promote    teamwork, mutual respect, effective communication and build trust culture

• Develop realistic management plans that reflect the strategic direction and performance objectives of the nursing services and organization.

• Function as a mediator and resource person

• Recommend and ensure adequate equipment is available and safe for use throughout the nursing units. 

• Attend or conduct regular meetings to update clinical and management related issues to the nursing and management teams. 

• Support and promote the hospital services as and when required.

MOH, Nursing Board and Local Authorities’ Guidelines

• Ensure that the Malaysian Nursing Board, MOH guidelines and Local Authorities guidelines are consistently adhered to.

Clinical Duties and Responsibilities

• Resolve nursing issues, ensure smooth uninterrupted nursing operations

• Report any significant issues related to patient safety and care to Medical Director/PIC/CEO/CNO/OM (where applicable).

• Review infection control surveillance reports to identify trends and to develop effective actions to control and prevent infections in collaboration with Infection Control Team

Nursing Risks Management and Quality Improvement

• Demonstrate knowledge of, and application of Key Clinical Quality Indicators; proactively monitor and implement systems to achieve and/or surpass company thresholds.

• Ensure that the clinical incidences are reported, and appropriate actions are taken.

• Develop annual departmental goals and objectives and monitor the outcomes.

• Develop, direct and supervise Chief Nursing Officer in the preparation, documentation and implementation of accreditation initiatives.

Nursing Staff Development 

• Oversee and guide the staff development programmes to meet the required standards.  

• Encourage and promote optimal learning environment for all nurses

• Support all nursing staff orientation, on-job training and competency skill development programmes.

• Direct and participate in teaching and learning to enhance the concepts of leadership among the nursing teams.

• Develop the clinical skills of nursing staff and ensure that nursing staff are privileged on specialised procedures.

• Remain up to date with clinical and managerial developments in health care

JOB REQUIREMENTS :

• Bachelors/Degree/Master in Nursing (or the equivalent qualification relevant to Nursing).

• Post Basic Certification / Advanced Diploma.

• Valid Annual Practicing Certificate (APC)

• A minimum of 15 years of nursing experience with at least 2-5 years in Nursing Administration / Management.

Special Skills

• Good interpersonal and communication skills, both written and verbal.

• Knowledge of professional nursing principles and practices.

Personal Attributes

• Strong organizational skills.

• A self-starter, resourceful, possess initiative with the ability to work independently.

• Must maintain confidentiality.

• Willing to relocate and travel to hospitals within the Group.

• Able to work with all levels of staff.